Mighty Curry Pizza Restaurant Refund Policy
At Mighty Curry Pizza Restaurant, we strive to provide our customers with an exceptional dining experience. We understand that occasionally things may not go as planned, and we want to ensure your satisfaction with every order. Please read our refund policy carefully:
Eligibility for Refunds
- Incorrect Orders: If you receive an order that is incorrect, please notify us immediately. We will offer a replacement or a refund for the incorrect item(s).
- Quality Issues: If you find any quality issues with your food, such as undercooked or overcooked items, please contact us within 24 hours of your purchase. We will evaluate the situation and offer a refund or replacement if deemed appropriate.
- Late Delivery: If your delivery arrives significantly later than the promised time and affects the quality of your meal, you may be eligible for a partial or full refund.
Non-Refundable Situations
- Change of Mind: We do not offer refunds for orders where the customer changes their mind after the food has been prepared.
- Incorrect Address: Refunds will not be issued for orders where the customer has provided an incorrect delivery address.
- Special Requests: Refunds will not be provided for dissatisfaction with special requests that deviate from our standard menu items.
Refund Process
- Contact Us: To initiate a refund, please contact us via phone or email within 24 hours of receiving your order. Provide your order number and a detailed description of the issue.
- Evaluation: Our team will evaluate your request and may ask for photos or additional information to process your refund.
- Resolution: If your refund request is approved, we will process the refund to the original payment method within 5-7 business days. In some cases, we may offer a replacement or store credit instead of a refund.
